Estimates:
- Compile estimates according to client and agent requirements for all transport modes (imports and exports)
- Request landside and freight charges from agents and service providers worldwide
- Ensure estimate charges correspond to client rates in CargoWise and forwarding instructions
- Quality check estimates on a continuous basis
- Maintain knowledge of customs tariffs and port charges
- Forward estimates to relevant Sales or Client Services Representative for quality check and client delivery
- Save approved estimates in PDF format under client EDOCS tab in CargoWise
- Handle client queries

Rates Management:
- Maintain client rates and ensure all rate schedules are updated
- Communicate buy and sell rates to operations
- Negotiate rates with third parties
- Apply to agents or third-party suppliers for necessary costs when rates are not on file

Query Handling:
- Attend to estimate and rate queries
- Communicate queries and amendments to all parties involved

Administrative Support:
- Provide global agent rates negotiation support
- Perform ad hoc duties as required by the business

Matric or senior certification equivalent
High level of computer literacy
Knowledge of all transport modes (Air, Ocean, Road)
Good administrative skills
Sound knowledge of Incoterms 2010
Minimum 2 years' experience in Freight Forwarding and Clearing
Strong communication skills
Ability to work under pressure
Ability to integrate with team members
Sense of initiative
Adaptability
Continuous learning mindset
Quality orientation