KEY RESPONSIBILITIES
Estimating & Commercial
• Prepare accurate and competitive quotations for project cargo, breakbulk, heavy-lift, abnormal loads and general freight.
• Conduct detailed costing for transport, stevedoring, cranage, permits, warehousing, customs and other ancillary services.
• Calculate project viability, margins and profitability.
• Source and negotiate rates with transporters, shipping lines, terminals, depots and service providers.
• Prepare tender submissions and project logistics proposals.
• Support commercial presentations and client engagements.

Project Cargo Operations
• Coordinate the end-to-end execution of project cargo shipments.
• Develop and implement logistics plans for complex cargo movements.
• Monitor shipments and proactively resolve operational challenges.
• Ensure project milestones and delivery deadlines are achieved.
• Track cargo movements and provide regular updates to clients and management.

Load & Transport Planning
• Develop load plans for abnormal and project cargo.
• Assess route feasibility and equipment requirements.
• Coordinate transport schedules and cargo movement activities.
• Arrange permits, escorts, route surveys and specialised handling requirements.
• Ensure effective equipment utilisation and cost-efficient transport solutions.

Client & Stakeholder Management
• Act as a key point of contact for clients throughout project cargo operations.
• Build and maintain strong relationships with customers, suppliers and service providers.
• Attend client meetings and provide operational and commercial support.
• Resolve operational challenges and customer concerns promptly and professionally.

Operational Control & Compliance
• Ensure shipments comply with applicable local and international regulations.
• Coordinate customs requirements with relevant customs teams.
• Maintain accurate operational records and documentation.
• Monitor project budgets and financial performance.
• Ensure compliance with health, safety, quality and operational procedures.

Team Support
• Provide guidance and mentorship to junior controllers and operational staff.
• Support continuous improvement initiatives.
• Assist with operational reporting and KPI tracking.
• Contribute to strategic planning for project cargo and specialised logistics opportunities.

MINIMUM REQUIREMENTS
• Diploma or Degree in Logistics, Supply Chain Management, Transport Management, Maritime Studies or a related field is advantageous.
• Additional project management qualifications will be advantageous.
• 5–7 years' experience within freight forwarding and logistics operations.
• At least 3 years' experience in project cargo estimating and operations.
• Proven experience handling:
• Project cargo
• Breakbulk
• Heavy-lift cargo
• Abnormal loads
• Specialised freight

• Experience preparing quotations, tenders and commercial proposals.
• Load planning experience is essential.
• Knowledge of customs and international freight forwarding is advantageous.
• Strong Microsoft Excel and Word skills.
• Experience with logistics management systems is advantageous.

KEY SKILLS & COMPETENCIES